Delivery Details


Carriers

We use a variety of carriers and delivery services to supply our goods depending on the weight, volume and delivery area.
The services most used at present are:-
Royal Mail First Class Recorded Delivery (and occasionally parcel post for some areas).

UK Mail Next Day Courier Bags and Parcels.

Interlink Next Day Courier Bags and Parcels.

TNT Next Day Deliveries
.
Palletways Next Day and Economy Pallet Deliveries

Although AM and Saturday services are available, these are not offered as standard and can be quoted for as required.

For deliveries into Europe (and beyond) other delivery services are used, but these always have to be quoted for separately.

Delivery Areas


Mainland England, Wales & Southern Scotland
All mainland postcodes not otherwise mentioned below

Scottish Highlands Scottish Highlands includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.

Offshore Northern Ireland, Channel Islands, Isle of Man, Scilly Isles, Scottish Islands (includes postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3). Isle of Wight charged as per Scottish Highlands

Europe The Republic of Ireland and the rest of Europe deliveries are usually sent with Royal Mail and DPD but other methods are used. Please ask for a quotation.

Worldwide Royal Mail and other carriers used depending on weight/volume of goods. Please ask for a quotation.

Signatures

In most cases deliveries will require a signature on receipt of delivery. If no one is available to sign for your order we advise giving an alternate delivery address (neighbour?) or a safe area where the parcel can be left (at your own risk) in the special instructions box on the checkout page.

Delivery Times

We have marked the products with
STOCK The majority of products on site are carried in stock and we would expect to dispatch within 0-2 working days. It is of course possible for us to sell out or have insufficient stock to cover your order. We will contact you straight away to advise you of the up to date situation.

OUT OF STOCK (due in date) Flags up normal stock items where there is a delay in delivery. Goods would be dispatched as soon as stock arrives.

TO ORDER (apx. no. days) Items not normally held at our warehouse, usually heavy or bulky items that are best sent directly to you, or where there is a large colour range, etc. The figure gives the approximate number of days to dispatch.

MADE TO ORDER (apx. no. days) Usually fibreglass planters, these may have a wider spread of days to despatch as it depends on availability of moulds, pigments, etc. However, if you contact us we will be pleased to check the situation and give a better estimate of delivery date.